Overview

Refund and Returns Policy Guidelines

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Refund and Returns Policy Guidelines

After we receive and inspect your return, we’ll send you an email to confirm its receipt. We’ll also notify you about the approval or rejection of your refund

If approved, we’ll process your refund and automatically apply a credit to your credit card or original payment method within a specific timeframe

Refund and Returns Policy Guidelines for Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact yourcredit card company, it may take some time before your refund is officially posted.

Afterward, contact your bank as there is usually a processing time before a refund appears

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Refund and Returns Policy Guidelines for Sale items

we will refund only regular priced items and we did include Sale items in this category

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

We’ll issue a refund to the gift giver and notify them about your return if the item wasn’t marked as a gift or if the gift giver had it shipped for later gifting to you

We will refund the gift giver and inform them about your return if the item wasn’t marked as a gift during purchase or if the gift giver had the order shipped to themselves for later gifting to you

Shipping returns

To return your product, you should mail your product to: {physical address}.

You are responsible for covering the shipping costs when returning your item, which are non-refundable. Any refund will have the return shipping cost deducted from it

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.