FAQ

Note : Due to rainfall in some cities, delivery of your order may be affected.

We always try our best to deliver your order at the earliest! Note: Once you place your order, you will get the order confirmation email and you can also find your promised delivery time in the same email.

Unfortunately, NO changes can be made once the order is placed. If your order is in the "Processing" stage, please cancel it and place a new order with the updated details. If your order is shipped, you can contact our care champ (Live Chat) for better assistance.

Although, you can update your personal details in your account before placing an order through:

Feel free to contact our Customer Representative we'd be happy to assist you. We have dedicated a team member to follow up with our Delivery Partner with regard to the concern with the rider.

Email: contact@mainza.biz

To return

contact us on : contact@mainza.biz

Send the order details,screenshot of order and also mention the issue

we will contact you as soon as possible

Missing

defective

expired

wrong item

package not received

empty package

missing item